Do you want to apply for a tourist visa to travel to Indonesia? Do you need to extend your tourist visa? From now on both requests can be made online.
In order to eliminate the inconvenience that visa applications were causing and thus boost tourism in the country, Indonesian immigration authorities announced at the end of January 2023, that from now on, travelers can already apply for tourist visas and make their respective extensions online.
Before the introduction of this new online service, foreign citizens who wished to obtain a tourist visa to travel to Indonesia, they needed to obtain the VOA tourist visa (visa on arrival), at the same airport of entry to Indonesia. Process that, on many occasions, generated Endless queues of tourists at immigration counters of the main international airports of entry to Indonesia.
Likewise, VOA holders who wished to extend their visa once inside Indonesia had to go in person to the immigration office to request an extension of their stay permit. These procedures generated many headaches for tourists, since they were forced to interrupt their vacations to go to the immigration offices up to two times to obtain the extension of their visa, having to present numerous documentation and making long queues to be attended by immigration agents.
The authorities hope that the new service will boost tourism in the country, since, from now on, tourists can process their visas conveniently online, simply by having a smartphone and an Internet connection.
Foreign citizens who wish to apply for a tourist visa to travel to Indonesia must register on the official immigration website, where they must complete a form and submit all required documents. After paying the visa fee, it will be sent electronically to your email addresses. The website from which the request is made is a government portal run by the General Directorate of Migration Ministry of Law and Human Rights.
At the moment the official immigration website allows you to process two types of VOA visas online:
This Indonesia e-VOA tourist visa is a single entry visa that is valid for a 30-day stay in Indonesia for the purpose of tourism, government visit, business meeting, purchase of goods or transit. With the possibility of issuing this visa for another 30 days once inside the country (More information on how to extend your visa online in section 3 of this article).
Payment can be made with a credit or debit card Visa, Mastercard or JCB. That way, tourists can complete their visa applications in one process. The fee for this e-VOA is IDR 500,000. Please note that each debit/credit card payment may incur additional fees in accordance with your bank’s regulations.
This Indonesia e-VOA tourist visa is a single entry visa that is valid for a maximum stay of 60 days in Indonesia for the purpose of tourism, government visit, business meeting, purchase of goods or transit. Without the possibility of issuing the visa once inside the country.
Payment can be made with a credit or debit card Visa, Mastercard or JCB. That way, tourists can complete their visa applications in one process. The fee of this e-VOA is 1,500,000 IDR. Please note that each debit/credit card payment may incur additional fees in accordance with your bank’s regulations.
Below, we explain all the necessary steps you must take to apply for your tourist visa online to travel to Indonesia.
1) The first thing you have to do is go to the official immigration website and create a user. Hit the Apply tab and the Login page will appear, here click on Register .
2) Fill in all the fields of the form by entering your personal data and click on the Submit button.
3) Go to your email inbox and open the email that will have come to you from the application. Tap the Activate tab to activate your account. Then log in to your account using your username and password.
4) Go to the Home tab of the main menu and click the Apply button.
5) Now complete the visa application form and once you have filled in all the fields correctly, click on the Submit button to continue.
6) It’s time to process the payment. Click the Make a Payment tab and enter your credit card details, then click the Pay Now button to complete the payment.
7) Complete and verify payment. Once the payment is successful, the e-VOA will be processed. You will receive an email notification once your e-VOA is ready. Then click Download to get your e-VOA visa.
8) Congratulations! you already have your tourist visa to enter Indonesia. Please show the electronic or printed copy of the approved e-VOA visa to the officers at the immigration checkpoints upon arrival in Indonesia.
Passport holders from the following countries can apply for the e-VOA tourist visa online to enter Indonesia:
💡 If you are from a country that is not on the list, you can still enter Indonesia, however, you will need to apply for a B211 visa before travelling. From Come2indonesia we can help you process your B211A visa, do not hesitate to contact us and we will advise you with the whole process.
⚠️ IMPORTANT NOTE: The online extension of the eVOA visa can only be done if you applied for your eVOA visa online before traveling to Indonesia. If, on the other hand, you obtained your VOA visa on arrival at the airport, you must make the extension of your visa at the Immigration offices.
Until recently, VOA holders who wished to extend their visa once inside Indonesia had to go in person to the immigration office to apply for an extension of their stay permit. These procedures generated many headaches for tourists, since they were forced to interrupt their vacations to go to the immigration offices up to two times to obtain the extension of their visa, having to present numerous documentation and making long queues to be attended by immigration agents.
From now on, foreigners in possession of an eVOA tourist visa, will no longer need to go to immigration offices to extend their visas. Tourists traveling to Indonesia can now apply for the extension of their visa online through the same official immigration website from where the eVOA visa is processed online. On the Extend tab of the start menu, they will need to fill out a form and submit all required documents.
After paying the corresponding fee , you will receive confirmation of your visa extension :
This extension can only be processed once you have entered Indonesia with your eVOA visa and will allow you to stay in Indonesia for another 30 days. The extension has a cost of IDR 500,000.
Below, we answer the most frequently asked questions from travelers, regarding the online tourist visa to enter Indonesia and its online extension. If you have any other questions, write them in the comments section at the end of this article so that we can clear your doubts and add your question to this list.
The e-VOA is a single entry visa valid for a 30-day stay in Indonesia for the purposes of tourism, government visits, business meetings, purchase of goods or transit at the airport.
Applicants obtain their e-VOA electronically after entering the required information and making payment by credit card (Mastercard, Visa or JCB).
The link to download the e-VOA is provided in the final step, where you will be informed that your application was successfully completed. In addition, you will be emailed the same link to download your e-VOA for entry into Indonesia.
Immigration officers at the airport of entry can check your e-VOA in their system. However, we recommend that you carry your e-VOA either as a digital copy (Tablet PC, smartphone, etc.) or a hard copy in case there is an error in your system.
As with all other visas, the immigration officer at the airports of entry reserves the right to deny access to Indonesia to an e-VOA holder without explanation.
The documents required to apply for the visa online to enter Indonesia are:
a. A full page of personal passport data with at least 6 months validity from the date of your arrival in Indonesia (JPG/JPEG/PNG format with a maximum size of 200 kb)
b. Passport size photograph (JPG/JPEG/PNG format with maximum size of 200 kb)
c. An email address.
d. A valid Mastercard, Visa or JCB credit card in order to make the payment.
The biggest advantage of applying for your VOA visa online before traveling to Indonesia is that you will save time, avoiding the queue where you used to buy the VOA on arrival at the airport of entry to Indonesia. The e-VOA can be easily obtained anywhere with an Internet connection. So, if you already arrive in Indonesia with your electronic visa, you will save time by not having to queue to process the VOA when you arrive at the airport.
The issuance of e-VOA does not guarantee entry into Indonesia. E-VOA simply indicates that the person is eligible to apply for entry for a specific purpose. The right of admission rests with the Immigration Officer at the port of entry.
According to Article 22 (1) b Regulation of the Minister of Law and Human Rights Number 44 of 2015, foreigners wishing to enter Indonesia must have a passport with an expiration date of at least 6 months from the date of arrival. It is also recommended to print the return flight ticket. The immigration officer reserves the right to request your return flight ticket upon entering Indonesia.
If you have entered any incorrect data in your application, you will need to make a new e-VOA application. No refunds are made for error payments on the visa application.
According to Article 106 of the Regulation of the Ministry of Law and Human Rights Number 44 of 2015, the Immigration Officer at ports of entry reserves the right to refuse entry to Indonesia to a foreigner who provides incorrect information in the visa application.
No. The validity period of the e-VOA starts from the date specified in your application. You can enter Indonesia on any date within this period.
Yes. Each traveler must have a separate e-VOA.
Yes. If your children have a passport in their name, you will need to make a separate e-VOA application for them.
No. Payments are not refunded for unused e-VOA visas.
The e-VOA is only valid for a single entry into Indonesia. If you want to obtain a multiple entry visa, visit the official Indonesian immigration website for more detailed information on other visa types for Indoneisa (work visa, student visa, investor visa, etc.).
No your e-VOA visa is not valid. You will need to obtain another VOA visa online to be able to enter Indonesia.
If you have more time in Indonesia than indicated on your visa, You will have to pay a fine of over stay in the country of IDR 1,000,000 per day. In the worst case, you could also be detained, deported, or banned from traveling to Indonesia in the future for a specific period.
Indonesian immigration website maintains a high level of security standards. And they are not responsible for any damage resulting from the security vulnerabilities of every bank, computer or Internet connection.
Once the entire application process is complete, you can download your e-VOA through the “Application” tab.
No. Immigration never reimburses payments for any e-VOA application
You can apply for the e-VOA visa 14 days before your trip. However, we recommend that you apply for the e-VOA visa at least 48 hours before your departure.
Yes. If you are a citizen of one of the countries listed in paragraph 1 of this article and meet the required criteria, you can obtain a visa upon arrival at the port of entry to Indonesia.
You can only pay by credit card (Mastercard, Visa or JCB only). However, keep in mind that the card used does not need to be in your name.
For now, the e-VOA visa is only available at Soekarno-Hatta Airport (Jakarta) and Ngurah Rai Airport (Bali). If you do not land at these airports of entry, you can apply for another type of visa (Visa on arrival at port of entry, visa at the Indonesian Embassy/Consulate).
The eVOA visa fee is 500,000 IDR (about 30 euros or 35 dollars).
The E-VOA visa is valid for 90 days from the day the application is made. The validity period of your e-VOA is different from the length of your stay.
The stay of the e-VOA visa holder is 30 days from the date of arrival. Being able to extend another 30 days once inside Indonesia. (More information in the next point)
If you wish to stay in Indonesia longer than your e-VOA visa allows, you must apply for an extension of the residence permit at the Immigration Office or now you can also do it online through this link to extend VOA visa online.
Please note that an e-VOA visa is granted only for the purposes of tourism, government visits, business meetings, purchases of goods, or transit. For other types of visas, a specific application is required.
It is not allowed to apply for a new e-VOA visa without leaving Indonesia.
Visit the official Indonesian immigration website for more detailed information on applying for a residence permit and other types of visa (work visa, student visa, etc.).
No. You do not need to obtain a visa if you are not leaving the international transit area.
For those tourists who are going to travel to Indonesia, I would suggest the following to expedite your entry. The more paperwork you do in advance, the faster and smoother your entry will be. Airport wifi can be a bit spotty, so always have screenshots, etc.
Now the customs declaration is necessary to fill it out online, they no longer give on the plane the typical pink paper of before. Then, when you arrive at the airports in Indonesia, there are computers so that people can fill out that form online. So, if you have it already filled, you will also save waiting time in the queue destined to carry out that procedure.
Fill in the online customs declaration form through the Electronic Custom Declaration (ECD) website.
Once you have filled out the form, you will receive a QR code that you must scan when passing through the customs department of the airport.
Remember that the Electronic Custom Declaration ECD can only be filled out 3 days (72 hours) before the departure of your international flight to Indonesia.
⚠️ IMPORTANT! ⚠️
You can consult all the detailed and updated information regarding requirements to travel to Indonesia in the article on our website:
Coronavirus in Indonesia, information for the traveler
Different hotels each night
Lovina dolphins
Kintamani
Tenganan Village
Besakih Mother Temple
5 nights in Ubud
2 Days Bali Tour with Private Guide
3D2N Borneo Orangutan Tour based with private klotok
Travel with transfers included
Island of the Gods
5 nights in Ubud
3 Nights stay in Seraya
3D2N Borneo Orangutan Tour based with private klotok
Travel with transfers included
Island of the Gods
Based in Ubud
Village life activity
Jatiluwih rice fields
Cepung Waterfall
Tanah Lot Temple
5 nights in Ubud
3 Nights hotel stay in Nusa Penida
3D2N Borneo Orangutan Tour based with private klotok
Travel with transfers included
Island of the Gods
3 nights in Ubud
3 Nights stay in Gili Trawangan
2 nights in Candidasa
Travel with transfers included
Island of the Gods
SHARE THE POST WITH FRIENDS
I’ve been read, Good Author, such inspirative, Thanks for this Article
Hi, I am already in Indonesia under eVOA, however, under the extend tab I have no options to extend the evisa. Do you know what could be happening? Thanks!
Hi there, we have encountered the same issue and I have not met anybody that succesfully extended their E-VOA online. Did you manage to fix it? Looking forward to you reply and thank you in advance! Danny.
I had a “Payment Failed” come up due to sufficient funds to pay for the Visa Extension. That has now been fixed, but I can not see where to make payment on the Extend page. It asks for payment, but no where to start inputting the credit card payment details. Does the page reset after a certain amount of time?
Eric have you been able to sort this out? I’m having the same issue…
Hello, the extension of the e-visa requires that you get a picture taken at the immigration offices. If you apply online for the e-voa extension, do you still require to go to the Immigration offices to get your picture taken??? Thanks
Hi Mark, if you apply for the e-voa online, then do not need to go to the immigration offices to take the picture for the extension. All the process for the extension can be done online.
I have done my e visa but unable to do for my wife or children. Do we need separate email id for each person. My children are minor. How can we take E Visa for them?
Hi Alex, exactly, you need to create a new account (with different email) for each person, even for the children. Safe trip!
Hi, I am planning to stay around 45/50 days in Indonesia so I want to apply for the e-VOA and then request an extension (that is cheaper than requesting a 60 day touristic visa). My doubt is about the return ticket, can I enter the country with a return ticket date that is after the first 30 days of the visa without the extension (extension that according your very good article can be requested only once I’m already in the country) ?
Thanks a lot for your reply!
Hi Diego, to enter Indonesia with the e-voa visa, the date of the return flight must be within the first 30 days of the visa. Have a safe trip!
Hi my understanding is a 30 day visa is 500,000 Ind, if the return date is more than 30 but less than 60 days the cost is 1,500,000 and must be completed online now? The issue I am having is understanding what funding details is required and reducing pdf document to 10 mg.
Hi Ray, in this case you should apply online for 60 Days visa.
You need a financial proof for funding your stay in Indonesia of at least USD 2000, such as:
– Personal bank statement showing the last 3 months period
– Latest salary slip
– Time deposits
You can use any website for reduce PDF documents such a: https://www.sodapdf.com/compress-pdf/
Safe travels!
I’m trying to extend my visa. I got to the payment part and for some reason it didn’t get through so now I’m waiting for them to let me try again. However, at no point in the process did they ask me for my return flight, which is now different to the one I showed the immigration officer so I wonder if the extension will be approved or not…
Hi Tomas, Unfortunately, sometimes the official government website is giving many problems to carry out the extensions online. Good luck!
Am trying to apply for an eVOA – all the details are in the system but never get option to pay.
When looking at the application you then see “waiting for payment” but of course without being able to actually set up payment, the application expires.
Hi Martin, try to use another web browser to apply for the visa. Good luck
@Dalila, @Mark: Same here:
I got my eVOA but no chance to extend it on https://molina.imigrasi.go.id/ (the extend tab after you login)
So what to do?
Could it be that you cannot extend the 60days visa before the last 30days? Or something in this direction?
Also my extend tab is empty (in indonesia since 10 days
Hi Silvan, the 60 days VOA visa is not possible to extend. Only the 30 days VOA visa can be extended another 30 days, and the extension should be made before the first 30 days. Thanks
Hi Norberto,
I don’t understand the answer to Diego. He wants to apply for an extension of the E-VOA because he will be staying in Indonesia for a longer period of time. Logically, his return flight will not fall in the first 30 days, but on a later date. That is why he wants to apply for an extension (which is possible, isn’t it?). Otherwise, what’s the point of an extension?
I will soon be going to Indonesia for 31 days and also need to apply for an extension for 1 extra day. My return ticket therefore falls outside the first 30 days. Can you answer this?
Hi Frances. It doesn’t really make much sense, but that’s how it works. What people usually do is make a ¨flight reservation¨ within 30 days just to show proof and then cancel that reservation. Have a good trip!
Hi, I have the same issue as Dalila. When I login my “Extend” page says there is no data available. I am currently 1,5 weeks in Indonesia with the E-VOA. When will the option become available to extend?
Hi Aukje, Unfortunately, sometimes the official government website is giving many problems to carry out the extensions online. If you cannot do the extension online, you will have to do it in an immigration office or ask for help to a visa agent. Good luck!
Can I apply online for a B211a Tourist Visa 60 days on Arrival then can be extended up to 180days? And do I need a sponsor for the B211a Tourist Visa. I read at https://www.imigrasi.go.id/en/2023/02/08/genjot-pariwisata-indonesia-visa-kunjungan-wisata-tidak-lagi-perlu-penjamin/ that for this visa no sponsor is required. Can you check that for me I cannot get this info from immigration jakarta. Please help.
Hi Clare, for the visa B211 is a must to have a sponsor. At Come2Indonesia we can help you process the B211A visa. Please send us an email to [email protected]
Thanks.
Hi. I just arrive to Indonesia with my EVOA for 30 days. I want to extend today, so the “next 30 days” will start to count from the day I apply or from the day my original visa finish?
Thankssss
Hi Jeronimo, the extension will start count from the day that your originally visa expired. Good luck!
How much time before the trip do you have to apply for the 60 days VISA?
Hi Ada, once the VOA is issued you have 60 days max to enter to the country. You can apply even the day before to enter to Indonesia but is recommended to apply at least 2 weeks before the trip. Safe travels.
Hi – this linked page re: advance visas does not work – I’ve tried multiple different devices, browsers and photos (and yes I have read the instructions very carefully and ensured my photos meet every requirement) but it always returns an “error” message upon clicking “submit”. This has been the case for the past week. Is the website currently down or is it usually faulty?
I’m running out of time to get the e-visa processed before arriving in Indonesia next week, and I need the 60-day one which is only available in advance.
Any tips/ideas please let me know! Eg is there any agent who will be able to complete the form if I cannot? Is there a helpdesk? Are website issues usually fixed within X days? Thank you
Hi Claire, I’m not sure what could be the problem. But if in the end you cannot process the visa through the web, the last option is to process the 30-day VOA upon arrival at the airport and then extend another 30 days within the country. Greetings
I want to extend my visa (30 days) for Indonsia. However, there is no “Extend button” on the website molina.imigrasi.go.id. There’s only a button for home, information and contact us. Where do I have to click to request the extension??
Best regards
Hello Maxi, first you have to log-in / sign-in into your account. If you applied for a eVOA through the website, you already must have an account, once you log-in, you will see the label EXTEND in the main menu. Best regards.
Thank you very much for your quick response! I already expected the worst and thought I would have to go to the Immigration Office! Can you also tell me when the visa can be extended (how many days before the visa expires)?
Thank you in advance and many greetings, Maxi
Hi Maxi, you can extend your visa once you have entered Indonesia. It may take several days for your application to appear on the EXTEND page. You can make the extension until the last day your visa expires, but I recommend doing it as soon as possible, since the web sometimes does not work correctly and the process can be delayed. Good luck.
Some people faced problem with the EXTEND page. They have been more than 2 weeks in the country but the visa information still not in the EXTEND page. Looks like the system is bit glitchy.
Yes, many people are having this problem. In these cases, you should send an email to the contact address provided on the website so they can solve the issue, and the visa will appear in the EXTEND tab.
Hey! Thank you for the article ! Is the extend page issue solved yet ? Do I have to already be in Indonesia to ask for extension of VOA once applied for the VOA / How long does it take to get the VOA online ? Is it immediate ? And last but not least Lombok airport website chat officer says that yes you can enter Lombok International Airport with e-VOA whereas its not on their list
Also to apply to a voa I must provide the outbound is it ok to provide a outbound flight that is 58 days from date of arrival : knowing that I will apply for extension or do I have to provide one that is 29 days after arrival ?
Hi Patricia, if you are planning to stay in Indonesia 58 days, the best option for you is apply online for the 60 Days e-VOA, so you don’t have to worry about to make the extension. Safe travels!
The 60D e-VOA is much more expensive (IDR 1.5mil) and requires much more documentation e.g. financial proof and photo according to the official site. So wouldn’t going through extending a 30D e-VOA be simpler here and also cheaper as I believe extension is only IDR 500,000.
Thank you for the article. Very thorough.
We are trying to extend the visa.
We have scanned the QR code on the visa for extension, followed the steps, made the payment, received an email of payment confirmation, but no sign of the visa extension yet. When we check the platform, the extend button is active and we are not sure what to do at this point. Just wait more or the visa extension should have already arrived 3 days after the request? I also wrote an email to the contact on their page.
I can’t log in to the molina.imigrasi platform because they say the email address is not in the system, but when I try to make an account, the platform says my email is already in the system. So no way to log in, but I can still access the visa page through the email I received when I originally purchased the visa, before coming to Bali.
Thank you so much for the valuable information and your time to read the comment.
Hi Flavia, if you got the email with the payment confirmation means that it is already in their system, so no panic. Just keep trying contact with them by email to fix your web profile to be able to download the visa extension. Cheers!
In the end, it worked. There were some issues with the platform for a few days. They also answered the email and I could retrieve the extension from the site. Thank you for answering!
Hi Flavia! Happy to hear that the problem is solved. Enjoy your time in Indonesia!
If I am planning to get an e visa and then an e visa extension (60 days total) will my return ticket still be ok if it is after the first 30 days?