Looking to apply for a tourist visa to travel to Indonesia? In need of extension of your tourist visa? From now, you can make both requests online.
In order to ease the process of visa application and make it more convenient for foreign travelers, thus boost tourism in the country, Indonesian immigration authorities announced at the end of January 2023, that now, travelers can apply for tourist visa and make their respective extensions online.
Before the introduction of this new online service, foreign travelers who wanted to obtain a tourist visa to travel to Indonesia needed to obtain visa-on-arrival (VOA) tourist visa, at the airport of entry to Indonesia. It is a process that, on many occasions, caused endless queues of tourists at immigration counters of the main international airports of entry to Indonesia.
Likewise, VOA holders who wished to extend their visa once inside Indonesia had to go in person to the immigration office to request an extension of their stay permit. These procedures generated many headaches for tourists, since they were forced to interrupt their vacations to go to the immigration offices up to two times to obtain the extension of their visa, having to present numerous documentation and making long queues to be attended by immigration agents.
In hope to boost tourism in the country, the authorities now allow tourists to process their visas conveniently online, simply by having a smartphone and an Internet connection.
Foreign travelers who wish to apply for a tourist visa to travel to Indonesia must register on the official immigration website, where they must complete a form and submit all required documents. After paying the visa fee, it will be sent electronically to their email addresses. The website from which the request is made is a government portal run by the General Directorate of Migration Ministry of Law and Human Rights.
The Indonesia e-VOA tourist visa is a single entry visa that is valid for 30 days stay in Indonesia for the purpose of tourism, government visit, business meeting, purchase of goods or transit. With the possibility of issuing the visa another 30 days once inside the country (more information on how to extend your visa online in section 3 of this article).
Payment can be made with a credit or debit card of Visa, MasterCard or JCB. That way, tourists can complete their visa applications in a single process. The current e-VOA fee is IDR 500,000. Please note that each debit/credit card payment may incur additional fees in accordance with issuing bank’s regulations.
Below, we explain all the necessary steps you must take to apply for your tourist visa online to travel to Indonesia.
1) The first thing you have to do is go to the official immigration website and create a user account. Hit the Apply tab and the Login page will appear, here click on Register.
2) Fill in all the fields of the form by entering your personal data and click on the Submit button.
3) Go to your email inbox and open the email that will have come to you from the application. Tap the Activate tab to activate your account. Then log in to your account using your username and password.
4) Go to the Home tab of the main menu and click the Apply button.
5) Now complete the visa application form and once you have filled in all the fields correctly, click on the Submit button to continue.
6) It’s time to process the payment. Click the Make a Payment tab and enter your card details, then click the Pay Now button to complete the payment.
7) Complete and verify payment. Once the payment is successful, the e-VOA will be processed. You will receive an email notification once your e-VOA is ready. Then click Download to get your e-VOA visa.
8) Congratulations! you already have your tourist visa to enter Indonesia. Please show the electronic or printed copy of the approved e-VOA visa to the officers at the immigration checkpoints upon arrival in Indonesia.
Passport holders from the following countries can apply for the e-VOA tourist visa online to enter Indonesia:
💡 If you are from a country that is not on the list, you can still enter Indonesia, however, you will need to apply for a B211 visa before travelling. Come2indonesia can help you process your B211A visa, do not hesitate to contact us and we will advise you with the whole process.
Until recently, VOA holders who wished to extend their visa once inside Indonesia had to go in person to the immigration office to apply for an extension of their stay permit. These procedures generated many headaches for tourists, since they were forced to interrupt their vacations to go to the immigration offices up to two times to obtain the extension of their visa, having to present numerous documentation and making long queues to be attended by immigration agents.
From now on, foreigners in possession of an e-VOA tourist visa, will no longer need to go to immigration offices to extend their visas. Tourists traveling to Indonesia can now apply for the extension of their visa online through the same official immigration website from where the e-VOA visa is processed online. On the Extend tab of the start menu, they will need to fill out a form and submit all required documents.
After paying the corresponding fee, you will receive confirmation of the extension of your visa:
This extension can only be processed once you have entered Indonesia with your e-VOA visa and will allow you to stay in Indonesia for another 30 days. The extension has a cost of IDR 500,000.
Below, we answer the most frequently asked questions from travelers, regarding the online tourist visa to enter Indonesia and its online extension. If you have any other questions, write them in the comments section at the end of this article so that we can clear your doubts and add your question to this list.
The e-VOA is a single entry visa valid for a 30-day stay in Indonesia for the purposes of tourism, government visits, business meetings, purchase of goods or transit at the airport.
Applicants obtain their e-VOA electronically after entering the required information and making payment by credit card (MasterCard, Visa or JCB).
The link to download the e-VOA is provided in the final step, where you will be informed that your application was successfully completed. In addition, you will be emailed the same link to download your e-VOA for entry into Indonesia.
Immigration officers at the airport of entry can check your e-VOA in their system. However, we recommend that you carry your e-VOA either as a digital copy (tablet PC, smartphone, etc.) or a hard copy in case there is an error in your system.
As with all other visas, the immigration officer at the airports of entry reserves the right to deny access to Indonesia to an e-VOA holder without explanation.
The documents required to apply for the visa online to enter Indonesia are:
a. A full page of personal passport data with at least 6 months validity from the date of your arrival in Indonesia (JPG/JPEG/PNG format with a maximum size of 200 kb)
b. Passport-size photograph (JPG/JPEG/PNG format with maximum size of 200 kb)
c. An email address.
d. A valid MasterCard, Visa or JCB credit card in order to make the payment.
The biggest advantage of applying for your e-VOA visa online before traveling to Indonesia is that you will save time, avoiding the queue where you used to buy the VOA on arrival at the airport of entry to Indonesia. The e-VOA can be easily obtained anywhere with an Internet connection. So, if you already arrive in Indonesia with your electronic visa, you will save time by not having to queue to process the VOA when you arrive at the airport.
The issuance of e-VOA does not guarantee entry into Indonesia. E-VOA simply indicates that the person is eligible to apply for entry for a specific purpose. The right of admission rests with the immigration officer at the port of entry.
According to Article 22 (1) b Regulation of the Minister of Law and Human Rights Number 44 of 2015, foreigners wishing to enter Indonesia must have a passport with an expiration date of at least 6 months from the date of arrival. It is also recommended to have print-out copy of the return flight ticket. The immigration officer reserves the right to request your return flight ticket upon entering Indonesia.
If you have entered any incorrect data in your application, you will need to make a new e-VOA application. No refunds are made for error payments on the visa application.
According to Article 106 of the Regulation of the Ministry of Law and Human Rights Number 44 of 2015, the Immigration Officer at ports of entry reserves the right to refuse entry to Indonesia to a foreigner who provides incorrect information in the visa application.
No. The validity period of the e-VOA starts from the date specified in your application. You can enter Indonesia on any date within this period.
Yes. Each traveler must have a separate e-VOA.
Yes. If your children have a passport in their name, you will need to make a separate e-VOA application for them.
No. Payments are not refunded for unused e-VOA visas.
The e-VOA is only valid for a single entry into Indonesia. If you want to obtain a multiple entry visa, visit the official Indonesian immigration website for more detailed information on other visa types for Indonesia (work visa, student visa, investor visa, etc.).
No, your e-VOA visa is not valid. You will need to obtain another VOA visa online to be able to enter Indonesia.
If you have more time in Indonesia than indicated on your visa, you will have to pay a fine of overstay fee in the country of IDR 1,000,000 per day. In the worst case, you could also be detained, deported, or banned from traveling to Indonesia in the future for a specific period.
Indonesian immigration website maintains a high level of security standards. And, they are not responsible for any damage resulting from the security vulnerabilities of every bank, computer or Internet connection.
Once the entire application process is complete, you can download your e-VOA through the “Application” tab.
No. Immigration never reimburses payments for any denied e-VOA application.
You can apply for the e-VOA visa 14 days before your arrival. We recommend that you apply for the e-VOA visa at least 48 hours before your departure.
Yes. If you are a citizen of one of the countries listed in paragraph 1 of this article and meet the required criteria, you can obtain a visa upon arrival at the port of entry to Indonesia.
You can only pay by credit card (MasterCard, Visa or JCB only). However, keep in mind that the card used does not need to be in your name.
For now, the e-VOA visa is only available at Soekarno-Hatta Airport (Jakarta) and Ngurah Rai Airport (Bali). If you do not land at these airports of entry, you can apply for another type of visa, regular visa-on-arrival at the port of entry, or visa at the Indonesian Embassy/Consulate).
The e-VOA visa fee is 500,000 IDR (about 30 euros or 35 dollars).
The e-VOA visa is valid for 90 days from the day the application is made. The validity period of your e-VOA IS NOT the permittable length of stay.
The stay of the e-VOA visa holder is 30 days from the date of arrival. Being able to extend another 30 days once inside Indonesia. (More information in the next point)
If you wish to stay in Indonesia longer than your e-VOA visa allows, you must apply for an extension of the residence permit at the Immigration Office or now you can also do it online through this link to extend VOA visa online.
Please note that an e-VOA visa is granted only for the purposes of tourism, government visits, business meetings, purchases of goods, or transit. For other types of visas, a specific application is required.
It is not allowed to apply for a new e-VOA visa while already being in Indonesia. You must go through the steps of visa extension.
Visit the official Indonesian immigration website for more detailed information on applying for a residence permit and other types of visa (work visa, student visa, etc.).
No. You do not need to obtain a visa if you are not leaving the international transit area.
For those tourists who are going to travel to Indonesia, I would suggest the following to expedite your entry. The more paperwork you do in advance, the faster and smoother your entry will be. Airport WIFI can be a bit spotty, so always have screenshots, etc.
Now the customs declaration is necessary to fill it out online, they no longer give on the plane; the typical pink paper of before. Then, when you arrive at the airports in Indonesia, there are computers so that people can fill out that form online. So, if you have it already filled, you will also save waiting time in the queue destined to carry out that procedure.
Fill in the online customs declaration form through the Electronic Custom Declaration (ECD) website.
Once you have filled out the form, you will receive a QR code that you must scan when passing through the customs department of the airport.
Remember that the Electronic Custom Declaration ECD can only be filled out 3 days (72 hours) before the departure of your international flight to Indonesia.
⚠️ IMPORTANT! ⚠️
You can check all the detailed and updated information regarding requirements to travel to Indonesia in the article on our website:
Coronavirus in Indonesia: Information for Travelers
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