Role Description:

Come2Indonesia is seeking a highly organized and detail-oriented individual to join our team as a Database Management Specialist. The ideal candidate will be responsible for maintaining and managing our databases, ensuring that all information is accurate and up-to-date.

Key Responsibilities:

• Obtain and update contract rates from suppliers.
• Manage and implement database changes efficiently.
• Ensure the continuous and accurate updating of our database.

Qualifications:

• Fresh Bachelor’s Degree or equivalent experience in Computer Science, Tourism, or a related field.
• Must be an Indonesian citizen.

Role Description:

We are seeking a dedicated and detail-oriented Quote & Reservations Staff member to join our team full-time on-site. In this role, you will be responsible for managing reservations, communicating with suppliers, negotiating contract rates, creating accurate quotes and customized itineraries, and providing essential support to the sales team.

Key Responsibilities:

• Handle and manage all reservations efficiently.
• Communicate and negotiate with suppliers to secure the best contract rates.
• Create detailed and accurate quotes and itineraries for clients.
• Assist the sales team by providing necessary support in selling products and services.
• Ensure a high level of organization and attention to detail in all tasks.

Qualifications:

• Experience in handling reservations and delivering excellent customer service.
• Strong communication skills, with the ability to effectively sell products and services.
• Experience in conducting training activities is a plus.
• Exceptional attention to detail and organizational skills.
• Ability to thrive in a fast-paced environment.
• Proficiency in English and local languages; knowledge of Indonesian travel destinations is essential.
• Previous experience in the travel industry is highly advantageous.

Role Description:

The Admin & Finance Staff plays a crucial role in supporting the daily operations of the finance department. This position is responsible for managing transactions, processing payments, and ensuring the accuracy of financial documents. Key tasks include handling customer collections, reconciling accounts, coordinating with other departments, and preparing financial reports and invoices. This role requires a strong attention to detail, excellent organizational skills, and effective communication to ensure smooth financial operations and accurate record-keeping.

Key Responsibilities:

• Handle daily financial transaction operations.
• Process payments to suppliers, ensuring timely and accurate disbursements.
• Verify the completeness and accuracy of all transaction documents.
• Manage and monitor customer payments and perform collections as necessary.
• Reconcile accounts receivable and bank transactions to maintain accurate records.
• Coordinate with other departments to facilitate the collection process.
• Accurately record all company receivables and ensure proper documentation.
• Prepare and issue invoices to customers.
• Send notifications to customers regarding overdue payments.
• Handle foreign currency purchases and treasury-related tasks.
• Collaborate with other departments to ensure the smooth processing of accounts payable.
• Record and journal all transactions into the financial system.

Qualifications:

• Bachelor’s degree in accounting or a related field.
• Proficiency in MS Office, particularly Excel and financial management software.
• Strong attention to detail and organizational skills.
• Effective communication skills for coordinating with various departments.
• Experience in handling foreign currency transactions is an advantage.
• Ability to maintain accurate financial records and ensure document accuracy.

Position Overview:
Come2Indonesia is offering an exciting internship opportunity for enthusiastic and motivated individuals eager to gain hands-on experience in the travel and tourism industry. This internship provides a unique chance to work alongside our experienced team and contribute to meaningful projects that showcase the beauty and diversity of Indonesia. Whether you’re interested in marketing, operations, customer service, or content creation, this internship will allow you to develop valuable skills and gain insights into the dynamic world of travel. This opportunity is open to both Indonesian nationals and foreigners who are passionate about exploring and promoting Indonesia.

Qualifications:

• Fresh graduates or currently pursuing a Bachelor’s degree in Tourism, Marketing, Business, Communications, or a related field.
• Strong interest in the travel and tourism industry, with a passion for exploring Indonesia’s culture and landscapes.
• Excellent communication and interpersonal skills, with proficiency in English (additional languages are a plus).
• Creative thinking and a proactive attitude, with the ability to work independently and as part of a team.
• High level of organization and attention to detail.
• Willingness to learn and adapt in a fast-paced environment.

Benefits:

• Gain hands-on experience in a leading travel and tourism company.
• Opportunity to work on real-world projects and contribute to the company’s growth.
• Mentorship from industry professionals and the chance to build your professional network.
• Flexible working hours and the potential for future employment opportunities based on performance.

Location: This is an on-site internship based in Bali, Indonesia.

Duration: The internship period is flexible, with a minimum commitment of 6 months.

Open to: Indonesian nationals and foreigners (with valid visa).

Role Description:

We are looking for a dynamic and motivated Sales Specialist to join our team full-time on-site. In this role, you will be responsible for directly engaging with clients, delivering exceptional customer service, and actively promoting and selling Come2Indonesia’s unique travel packages. You will play a key role in driving sales activities and contributing to the company’s growth.

Key Responsibilities:

• Communicate effectively with clients to understand their needs and provide tailored travel solutions.
• Actively sell and promote Come2Indonesia’s travel packages.
• Manage and track sales activities to meet and exceed targets.
• Provide training and coaching to new team members as needed.

Qualifications:

• Excellent communication and interpersonal skills.
• Strong customer service orientation with a proven track record in sales.
• Experience in sales management is an advantage.
• Ability to train and coach team members.
• Passion for travel and a deep knowledge of Indonesia.
• Fluency in English and Indonesian; additional foreign languages are a plus.

Role Description:

We are seeking a dedicated and customer-focused Flight Ticket Sales Specialist to join our team full-time on-site in Bali, Indonesia. In this role, you will be responsible for managing daily flight ticket sales operations, providing exceptional customer service, and ensuring a seamless booking experience for our clients. Your responsibilities will include communicating with customers via email and phone, assisting with sales inquiries, and contributing to a high standard of customer satisfaction.

Key Responsibilities:

• Manage day-to-day flight ticket sales and booking operations.
• Provide prompt and courteous customer service via email and phone.
• Assist customers with their flight ticket inquiries and purchase decisions.
• Ensure a smooth and efficient booking process for all clients.
• Work closely with the team to meet sales targets and enhance the customer experience.

Qualifications:

• Proven experience in flight ticket sales and customer service.
• Strong interpersonal and communication skills.
• In-depth knowledge of Indonesia’s culture, landscapes, and tourist attractions.
• Ability to work effectively within a team environment.
• Excellent organizational and time management abilities.
• Fluency in both English and Indonesian.
• Proficiency in ticketing systems and office software.

Role Description:

We are looking for a dedicated and organized Operations Assistant to join our team at Come2Indonesia. In this role, you will be essential in ensuring the smooth execution of tours and delivering exceptional guest experiences. Your responsibilities will include coordinating with drivers, guides, and guests, as well as managing logistical aspects to ensure seamless itineraries and impeccable service delivery.

Key Responsibilities:

• Driver and Guide Coordination: Work closely with drivers and guides to ensure timely and efficient pick-ups, drop-offs, and tours for guests. Maintain clear communication channels to facilitate smooth operations.
• Tour Organization: Assist in planning and executing tours, including arranging transportation, activities, and accommodations to meet guest preferences and expectations.
• Itinerary Management: Prepare and manage detailed tour itineraries, including all relevant information such as timings, activities, and special requests.
• Scheduling and Reconfirmations: Coordinate schedules with drivers, guides, and guests, ensuring all arrangements are accurate and confirmed ahead of time.
• Guest Services: Provide exceptional customer service by addressing guest inquiries, concerns, and special requests promptly and professionally.
• Survey Coordination: Facilitate guest surveys to gather feedback and insights, helping to enhance the overall guest experience and identify areas for improvement.
• Agenda Development: Develop and maintain a well-structured agenda for guests, incorporating activities, meals, and downtime in accordance with their preferences and the tour schedule.
• Logistical Support: Offer operational support by troubleshooting unforeseen challenges, adjusting schedules as necessary, and ensuring a seamless flow of activities.
• Collaborative Approach: Work closely with other departments to ensure a cohesive and integrated guest experience, enhancing overall satisfaction.

Qualifications:

• Excellent Organizational Skills: Ability to manage multiple tasks and responsibilities while maintaining attention to detail and accuracy.
• Strong Communication: Effective verbal and written communication skills for liaising with various stakeholders, both internally and externally.
• Customer-Centric: A passion for providing exceptional service to guests, with the ability to anticipate and exceed their needs.
• Problem-Solving: Proactive approach to addressing challenges and finding solutions in a fast-paced environment.
• Adaptability: Flexibility to adapt to changing circumstances and guest preferences to ensure a positive experience.
• Team Player: Willingness to collaborate with colleagues across departments to achieve common goals.
• Tourism Industry Knowledge: Familiarity with the tourism industry and its dynamics is a plus.
• Language Skills: Fluency in Bahasa Bali, Bahasa Indonesia, and English is required.

Role Description:

We are looking for a motivated and skilled Sales Specialist to join our team full-time on-site, focusing on the Spanish-speaking market. In this role, you will be responsible for communicating with clients in Spanish, providing exceptional customer service, and actively promoting and selling Come2Indonesia’s travel packages. You will also manage sales activities to ensure that client inquiries are responded to promptly and effectively.

Key Responsibilities:

• Communicate with clients in Spanish, delivering outstanding customer service.
• Actively promote and sell Come2Indonesia’s travel packages to Spanish-speaking clients.
• Manage and oversee sales activities, ensuring all inquiries are answered within 24 hours.
• Provide training and coaching to new team members as needed.
• Collaborate with the team to develop strategies that meet sales targets.

Qualifications:

• Excellent communication and interpersonal skills in Spanish.
• Strong customer service orientation with a proven track record in sales.
• Ability to reply to all inquiries within 24 hours.
• Experience in providing training and coaching is an advantage.
• Knowledge of sales management is a plus.
• In-depth understanding of Indonesia’s culture, landscapes, and tourist attractions.
• Fluency in Spanish and the ability to communicate effectively with the team in English.
• Knowledge of other foreign languages or Bahasa Indonesia is beneficial.